Responsibly Responding to the Needs of our Community

By Paul Emerson L. Baloy OTD, OTR/L, DOR, The Hills Post Acute, Santa Ana, CA
Angie Reyes, RN and DON at The Hills Post-Acute recently shared this with our team: “A lot of hospitals are reaching out and asking for us to help the community. This is a challenging decision and yet a great opportunity for us to do what we do best — for most of us, this is the epitome, this is the WHY we work in a healthcare field…we have a chance to dignify long-term healthcare in the eyes of the world. But this time, we are equipped with more knowledge and experience on how to deal with this COVID situation. Rest assured that I will be in this together with you all, and we will do our best to ensure that our residents, families, and staff are safe.”

Angelica “Angie” Reyes has responsibly responded to needs of our community. With the increasing occupancy of positive COVID-19 infection in our acute hospitals, The Hills Post Acute management team has collaborated with our local department of public health officials to open up a Heroes’ Zone to alleviate our hospital partners and provide continued comprehensive care to those affected by the pandemic. Angie partnered with Maria Navarro, community liaison, and closely coordinated with the following individuals to ensure that all the critical components are in place to provide optimal care delivery to the vulnerable members of our community:

● Arlene Mendoza, LVN, Infection Perfectionist Nurse
● Ana Huante, LVN, Director of Staff Development
● Noemi Tinajero, RN, MDS coordinator
● Maria Pulido, AIT
● Willmer Fernandez, Central Supply Director
● Martha Torres Magallon, Director of Activities
● Eunice Rosado, Medical Records Director
● Robyn Caleb, LVN, Director of Case Management
● Amado Miguel, Maintenance Director
● Kritsana Liamkrajang, Business Office Manager
● Chris Smit, Social Services Director
● Issela Gonzalez, Human Resource Manager
● Edgardo Lopez, Dietary Supervisor
● Jose Fajardo, Admissions Coordinator
● Darren Bake, NHA, Facility Administrator

“When what you are deeply passionate about, what you can be best in the world at and what drives your economic engine come together, not only does your work move toward greatness, but so does your life. For, in the end, it is impossible to have a great life unless it is a meaningful life. And it is very difficult to have a meaningful life without meaningful work. Perhaps, then, you might gain that rare tranquility that comes from knowing that you’ve had a hand in creating something of intrinsic excellence that makes a contribution. Indeed, you might even gain that deepest of all satisfactions: knowing that your short time here on this earth has been well spent, and that it mattered.” Jim Collins, Good to Great